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| Infrastructure: | |||
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| Technology: |
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We
have a highly proactive centralised customer services cell responsible
for maintaining and tracking consignments. Further since our branches
are totally computerised, all the proof of deliveries (POD) are
monitored and tracked by a specialised 'Delivery Status Cell' which
can render immediate feedback on the status of consignments. Our branches are linked by the most advanced communication systems. Our bar-coded consignments, tracking, computerised systems and the technology that we use is designed to enhance the reliability of our operations and process efficiency and add value to the customer through time and cost savings. |
| Team: |
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A strong force of 2500 dedicated and committed staff are our most valued asset. We have a team who believe in themselves and their company, due to which all our achievements have been possible. |
| Customs and Regulatory Expertise: |
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At
PAFEX, we have a dedicated team of specialists who provide
the expertise for customs as well as regulatory clearances to support
seamless service to the customer. |
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Equal Strength Across The World: |
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Due to our incomparable infrastructure of
384 own branches across the country,
we have total control over our operations. This
ensures efficiency, fast response and complete reliability. We are
not regionalised and are equally strong all over India. We do not
depend on a franchisee
network.
All International
consignments are routed through the FedEx international network
where the highest level of service quality is maintained in all the
211 countries that FedEx operates
in. |
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| Multitude of Services: | |||
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The range of services that we provide makes us a one stop shop for diversified segments of clients ranging from individual users to multinational companies, banks, public and private sector companies. In an effort to meet the Domestic and International transportation needs of our clients, we accept freight of virtually any weight or size and use all three modes of transportation, i.e. air, road & sea according to our clients requirements, thus eliminating the need for them to search for different carriers. |
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| Flexibility in Operations: | |||
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PAFEX offers flexible options to its clients by providing centralised / decentralised billing, departmentalised billing, late pick-ups, reverse pick-ups facility and providing hard copy POD(Proof of Delivery) on request. |
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Value
Added Products and Services:
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Facilities
available to PAFEX customers in India are TO-PAY (Collection of
the freight amount from the consignee at the destination) and COD
(Collection of the value of the shipment from the consignee on delivery
of the shipment). We have specially designed services for banks
such as cash management and L.C. services. |
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